Overview
As a Veterinary Practice Manager, you will oversee all aspects of office administration to ensure efficient operation of the practice. Key responsibilities include:
Manage office operations, including scheduling, inventory control, and staff coordination
Recruit, hire, train, and supervise office staff, including performance management and conflict resolution
Ensure excellent customer service by addressing pet owners’ inquiries and resolving complaints promptly
Implement and maintain hospital policies, including DEA/Controlled Substances and OSHA regulations
Oversee financial aspects such as inventory management, vendor relationships, and timely payroll processing
Coordinate with veterinary staff on patient care procedures and emergency cases
Market the hospital to prospective customers and the veterinary community
Maintain accurate patient records and ensure proper use of veterinary terminology
Demonstrate strong leadership, communication, and organizational skills
Perform other duties as assigned to support the hospital’s overall operations and growth
Experienced or Certified Veterinary Practice Manager with a minimum of 1-year management experience preferred or 3+ years veterinary experience preferred
knowledgeable in veterinary medicine terminology and how to run a veterinary hospital
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset
Open availability with flexibility
