Overview
About Us
We are a growing service-oriented company committed to delivering exceptional customer experiences across all communication channels. Our team thrives on collaboration, innovation, and a passion for helping people. We’re currently seeking a Full-Time Customer Service Representative to join our dynamic team in Brooklyn, NY.Key Responsibilities
Handle inbound and outbound customer inquiries via phone, email, and live chat in a professional manner.
Provide accurate information about products, services, and company policies.
Resolve customer complaints efficiently while maintaining a positive and empathetic attitude.
Process orders, forms, and applications accurately and promptly.
Maintain up-to-date knowledge of company products and promotions.
Collaborate with other departments to ensure customer satisfaction and issue resolution.
Record customer interactions and feedback to help improve service quality.
Work Schedule
Monday to Friday, 9:00 AM – 5:30 PM
Occasional weekends or evenings depending on business needs.
Benefits
Competitive salary ($18–$22/hour depending on experience)
Health, dental, and vision insurance
Paid time off and holidays
Employee training and development programs
Friendly, supportive work environment
How to Apply
Please submit your resume and a short cover letter explaining why you’d be a great fit for this position to hr@google doodle baseball.com with the subject line: Customer Service Representative – Full-Time (Brooklyn, NY)
High school diploma or equivalent; associate or bachelor’s degree preferred.
Previous experience in customer service or call center environments is an advantage.
Excellent communication and problem-solving skills.
Strong attention to detail and organizational ability.
Comfortable using CRM systems, email, and Microsoft Office tools.
Ability to work in a fast-paced environment and handle multiple tasks.
Must be legally authorized to work in the United States.
