Overview
Company Description
Wedington Animal Hospital is a well-established, progressive, 10 doctor general practice located in Fayetteville, AR. We offer many services to provide the best comprehensive care to our patients including Wellness Services, Preventative Care, Urgent Care, Emergency & Critical Care, General & Orthopedic Surgery, Internal/External Medicine, Digital Full Body and Dental X-Ray, Dedicated Dental Suite, Ultrasound, Full In-House Laboratory, In-House Pharmacy, Cold Therapy Laser, Medical and/or Vacation Boarding, Grooming & more.
To learn more about us click here.
Job Description
Job duties include, but are not limited to:
The Evening Floor Team Lead plays a key role in managing the daily operations of the hospital. They are responsible for supervising the evening support staff who assist the veterinarians. This position includes overseeing the training, orientation, and performance of the evening assistant, reception, and caretaker teams, as well as managing the pharmacy and medical supply inventory. The Evening Floor Team Lead must demonstrate strong leadership, effective communication, and organizational skills. Additionally, they should have excellent reporting and observational abilities to keep the practice owner, manager, and department supervisors informed about the performance and status of the evening shift staff.
Leads: Veterinary Technicians, Veterinary Assistants, Receptionists, Caretakers
Qualifications
Essential Functions:
Human Resources
Ensure end of shift tasks are completed, and daily tasks and treatments are getting done quickly, efficiently and correctly
Ensure that patients are rounded off to staff with appropriate skill set
Assist Veterinary Assistants, Receptionists and Caretakers with daily tasks or any issues that may arise on the floor
Assist with triages, and perform technicianva duties to help on the floor as needed
Ensure staff are following hospital policies and procedures
Help facilitate coverage when staff calls out
Assist supervisors with staff performance reviews
Assist supervisors with disciplinary action when needed
Attend meetings as needed or required by management
Mediate personnel grievances and disputes on evening shift
Initiate and monitor technical / assistant staff training
Assist in maintaining employee records by helping complete incident and accident reports
Assist in performance reviews of support staff
Help plan and conduct staff meetings as needed
Help train staff on computer system, equipment and policies and procedures
Maintain morale and efficient teamwork on evening shift across all departments
Attend management meetings and deliver input from evening shift
Seek out creative and new ways of accomplishing daily goals, and how to make the work environment better for all staff members
Inventory
Work with Inventory coordinator to maintain proper inventory of pharmacy items
Work with Inventory coordinator to maintain proper inventory of medical supplies
Work with Inventory coordinator to take physical inventory as needed
Work with Inventory coordinator to return expired drugs
Work with Inventory coordinator to order all pharmacy items and medical supplies as needed
Operations
Maintain medical equipment per manufacturer instructions
Monitor compliance with Occupational Safety and Health Administration (OSHA), Drug Enforcement Agency (DEA) and Food and Drug Administration (FDA) requirements
Perform the duties of the assistant / technician as needed
Perform other duties as assigned
Work Environment: Large, steady hospital with high level of client interaction. Great attention to detail and multi-tasking imminent. Great organizational skills and human relations a must.
Continuing Education Requirements: Trainings and Meetings as assigned.
Additional information
We offer our staff:
Schedule: Monday-Friday, 3pm-11pm, although times may vary based on need of the hospital
Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.
Required Knowledge, Skills and Abilities:The Evening Floor Team Lead plays a key role in managing the daily operations of the hospital. They are responsible for supervising the evening support staff who assist the veterinarians. This position includes overseeing the training, orientation, and performance of the evening assistant, reception, and caretaker teams, as well as managing the pharmacy and medical supply inventory.
