Overview
Responsibilities:
Manage all aspects of veterinary practice operations, including staffing, scheduling, and inventory control
Recruit, hire, train, and supervise office staff; conduct performance evaluations and address employee concerns
Ensure compliance with hospital policies, including DEA/Controlled Substances and OSHA regulations
Oversee financial operations, including payroll, budgeting, and vendor relationships
Maintain accurate patient records and ensure proper use of veterinary terminology
Provide excellent customer service, addressing pet owners’ questions and resolving complaints promptly
Coordinate with veterinary staff to ensure efficient patient care and emergency response
Implement marketing strategies to attract new clients and engage with the local veterinary community
Manage inventory, including controlled drugs, to maintain adequate stock levels and cost-effectiveness
Perform other duties as assigned by veterinary regional manager
Experienced or Certified Veterinary Practice Manager with a minimum of 1-year management experience preferred or 3+ years veterinary experience preferred
Saturday rotation is required
knowledgeable in veterinary medicine terminology and how to run a veterinary hospital
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset
Open availability
