Overview
Company Description
Heartland Pet Hospital is a family-focused general practice that provides exceptional care to pets and their people. Here at Heartland, we believe animals play an essential role in family life and deserve the utmost levels of our attention. Our team – led by a devoted husband and wife duo – delivers high-quality medical and preventative care to companion animals in Bellevue, Nebraska, and surrounding communities. Every team member, from our receptionist to techs, provides professional and compassionate service to our new and longstanding clients. Heartland Pet Hospital has been a staple in the community for over twenty-five years and has long-standing relationships with customers and their children.
From preventative to emergency care, Heartland Pet Hospital is determined to get to a solution without taking shortcuts. Our practice offers physical exams along with vaccines for dogs and cats. Our extensive in-house lab services allow us to perform high-quality diagnostic testing with electrocardiogram and digital radiology technology. We provide surgeries including but not limited to dental cleanings, tumor and mass removal, spaying and neutering, orthopedic procedures, declawing, and more. Our team understands that pet health goes beyond physical performance, therefore we provide behavioral and nutritional counseling.
To learn more about us, click here!
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We’re looking for:
Experienced Receptionist with a minimum of 1-year veterinary experience
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset.
Additional information
We offer our staff:
Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.
Required Knowledge, Skills and Abilities:Experienced Receptionist with a minimum of 1-year veterinary experience
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset.
