Overview
Job Summary
The Pharmacy Technician, Order Processing plays an important role in delivering medication and pharmaceutical care in communities. This includes developing close relationships with patients in communities we serve and assisting the pharmacists in accurately preparing and delivering prescription medication.
Responsibilities
- Manage inbound calls and make outbound calls related to setting up orders, working with medical providers, patients, and other pharmacy staff to ensure patients receive their medication in a timely manner
- Input patient data and prescription information into pharmacy information management system
- Assist the Pharmacist in filling prescription orders, as permitted by the State Boards of Pharmacy
- As permitted by applicable state laws, take verbal prescription orders from licensed prescribers and transfer prescriptions between dispensing pharmacies
- Review patient insurance coverage status and adjudicate claims for patient orders
- Enter prescriptions in pharmacy system
- Maintain knowledge of and abide by applicable pharmacy laws and regulations
- Communicate with all customers (patients, clinics, care-givers, physicians) in a pleasant and professional manner
High School diploma, GED or equivalent, or equivalent work experience, preferred
2+ years of experience in mail order or retail pharmacy setting, preferred
Registered or Certified Pharmacy Technician, preferably in a retail, mail order, or specialty pharmacy preferred
Active state or national certification in good standing
Insurance billing experience, preferred
