Overview
- Ensures that all examination rooms are properly stocked each morning and maintained throughout the day
- Coordinates flow of patients through the exam rooms
- Escorts clients from reception to exam rooms and completes check-in process
- Assists veterinarians in exam rooms with restraint and treatments
- Coordinates between departments and veterinarians to serve as patient advocate as needed
- Prepares and presents estimates to clients based on doctors’ healthcare plan
- Enters charges and prepares prescriptions on order of the veterinarian
- Prepares written discharge instructions and provides client education.
- Demonstrates medications and ensures client is clear on aftercare
- Collects lab samples and submit laboratory tests to lab tech, performing testing when needed
- Assists in check-in of morning inpatient cases, ensuring that all hospitalization consents are properly executed, and estimates prepared
- Coordinates with the inpatient veterinarian on cases; ensures that all treatments are properly recorded on the white board; coordinates execution of treatments/surgeries when needed
- Obtains requested lab work, places IV catheters for morning surgery cases
- Assists the inpatient veterinarian with treatments, anesthesia, surgeries, and dentistry’s
- Ensures that the inpatient veterinarian has completed all orders and medical record notations
- Performs post-op status phone call updates to clients with surgery patients
- Upon request of veterinarian makes status update phone calls to clients with hospitalized patient; ensures that client is up to date on charges
- Prepares written discharge instructions and ensures that all charges are entered in work file with appropriate “ready-to-go” status
- Performs patient discharge ensuring that all medications are demonstrated, and discharge instructions are covered in detail
Blood draws, catheter placement, x-rays, surgical tech, canine/feline restraint techniques, client education, experience preferred.
