Overview
Company Description
Brandon Animal Hospital is a full-service small animal practice; with capability of doing routine, emergency, and surgical procedures. We have an indoor heated and cooled boarding facility with a covered walking area for our patients. We pride ourselves on our family-like work environment where we are more like family than co-workers! Most of our staff are veteran employees who are cross-trained in all areas of the clinic. We offer boarding Monday- Sunday and treatment of animals Monday-Friday. We are open 8am-9am on Saturday mornings for boarder pick-up/ drop- offs and over the counter sales and our kennel techs come in twice daily Saturday and Sunday to walk animals being boarded with us. We have the capability to do digital x-rays, in-house labs like bloodwork and urinalysis, routine surgeries, including laser surgeries, soft tissue, occasional bone surgeries and dentals with our state-of-the-art dental machine. We have the capability to take emergency patients in as well and hospitalize them when needed. We have 3 very determined, well-seasoned DVMs in the practice, Drs Joe Scott Houston, Melissa Thompson, and Beth Boyd. We have trained on the job technicians, welcoming receptionist, and kennel technicians to make sure pets are taken care of throughout their stay at the clinic.
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We’re looking for:
Experienced Receptionist with a minimum of 1-year veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset.
Additional information
We offer our staff:
Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.
Required Knowledge, Skills and Abilities:
Experienced Receptionist with a minimum of 1-year veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset.
