Animal Urgent Care of South Orange County is seeking experienced Veterinary Customer Service Representatives and Doctor Assistants!

What’s it like to work here?!

We have a fun, fast-paced facility with a friendly & positive working environment. We value honest and direct communication between staff, management, and clients. We are community-centered, we honor the client/patient relationship, and we respect people and their pets. We are proud of our collaborative environment and excellent client and patient care.

With outstanding benefits including all you would expect, industry first Paid Purr-Rental Leave and more, we aim to care for those who care for our pets.

Don’t forget to ask about our Milestone Award Program- offering bonuses to celebrate the time spent doing what you love!

Weekend and evening shifts required as we are an after hours facility.

A day in the life of our Customer Service Representatives and Doctor’s Assistants:

* Meet, greet, and assist a variety of guests in urgent situations

* Handle inquiries and exceed expectations with outstanding service

* Listen and provide solutions for guests

* Balance flow of patients

* Maintain client records and tender payments

* Maintain the cleanliness of rooms and lobby

* Communicate respectfully with referring animal hospitals in our community

* Communicate with and support the Emergency Doctors and Technicians to ensure exceptional care is provided

* Educate clients on recommendations and treatment plans for their pets

* Work hard but have fun doing it

What will help you succeed?

* At least 1 year experience in veterinary hospital setting

* Self-driven accountability for learning

* Positive attitude

* Exceptional conflict resolution and communication skills

* Self-starter

Learn more about us at https://aucsoc.com/ – https://aucsoc.com/



Required Knowledge, Skills and Abilities:

Veterinary Receptionist

Required Education Level : High School Diploma or Equivalent