Overview
Company Description
Animal Care Associates is a full-service animal hospital and boarding facility that has been treating pets in the Charleston, WV area since 1984. We set a standard for excellent veterinary care that is unsurpassed. In fact, we are the only veterinarians in the Charleston area accredited by the American Animal Hospital Association. We offer a variety of services including wellness exams, surgery, in-house diagnostics, dentistry, digital radiography, ultrasound, laser therapy, and much more.
At our practice, we treat more than just cats and dogs. We are a leading veterinary care provider in the area for birds we well as exotic and pocket pets. We see uncommon companion animals like birds, lizards, snakes, sugar gliders, and hedgehogs as well as more common pocket pets like rabbits, hamsters, and ferrets.
In West Virginia you have the opportunity to enjoy numerous activities. Our state offers: hiking, scenic bike trails, white water rafting, skiing, and beautiful state and national parks for exploring. If you are into fine arts, there are symphony and ballets for your viewing pleasure.
Come check out our practice at: https://www.acawv.com/.
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
We’re looking for:
Experienced Receptionist with a minimum of 1-year veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset.
We offer our staff:
Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Company Policy & Federal & State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin
Required Knowledge, Skills and Abilities:Experienced Receptionist with a minimum of 1-year veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset.
