Overview
Company Description
Wedington Animal Hospital is a well-established, progressive, eight doctor general practice located in Fayetteville, AR. We offer many services to provide the best comprehensive care to our patients including Wellness Services, Preventative Care, Urgent Care, Emergency & Critical Care, General & Orthopedic Surgery, Internal/External Medicine, Digital Full Body and Dental X-Ray, Dedicated Dental Suite, Ultrasound, Full In-House Laboratory, In-House Pharmacy, Cold Therapy Laser, Medical and/or Vacation Boarding, Grooming & more.
Wedington Animal Hospital is located in Fayetteville, Arkansas, a part of the Northwest Arkansas Region, a fantastic community that is growing rapidly. Fayetteville recently enjoyed the ranking of 4th best city to live in the United States in the US News and World Report Best Places to Live 2021.
To learn more about us click here.
Job Description
Job duties include, but are not limited to:
Shift: 3pm-10pm
This position will consist of performing receptionist duties when needed as well as a few additional responsibilities. These responsibilities are as follows:
· Check the schedule every shift for mistakes.
· Manage Accounts Receivable: Payment agreements, account statements, collections.
· Recommend and evaluate client communication and marketing strategies
· Work with Inventory Coordinator to maintain proper inventory of OTC items
· Work with the Inventory Coordinator to maintain proper inventory of food, treats and other items displayed in the reception area.
· Manage WAH Social Media: Clinic webpage, Facebook, Twitter
· Proficient in use of Client Engagement Apps, client email account, and Online Pharmacy Websites. Ability to train receptionists to become proficient in the use of these as well.
· Help come up with and coordinate training sessions for the receptionist.
· Work with AM Lead and Management to improve communication between shifts.
· Any additional tasks needed by Management.
Qualifications
We’re looking for:
3-5 years experience as a Receptionist with a minimum of 1 year veterinary experience
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset.
SPECIAL WORKING CONDITIONS
+ Ability to sit or stand and work at a computer for long periods of time.
+ Ability to be confident around animals (i.e., dogs, cats, birds, reptiles, etc. Candidate to confirm species treated with practice leadership for additional clarity.)
+ Client needs and work volume may occasionally require more than 40 hours per week to complete essential duties of this job. This position may require special working hours, including working weekends, evenings and/or holidays.
+ Must have mental capacity and processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
+ The noise level in the work environment is moderately high. Ear plugs will be available upon request.
+ Job requires sufficient ambulatory skills in order to perform required duties while working.
+ Ability to sit, stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
+ Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate other equipment as required.
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
+ Hospital teammates are routinely exposed to a variety of animals that may bite, kick or scratch, and on occasion, may be exposed to anesthesia, radiation, biological or zoonotic hazards and/or medication/controlled substances.
Additional information
We offer our staff:
Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Company Policy & Federal & State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin
Required Knowledge, Skills and Abilities:3-5 years experience as a Receptionist with a minimum of 1 year veterinary experience
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset.
