Overview

Department: Pets In Need Veterinary Clinic at Riverside, RI

Fulfills the client care and administrative functions of the Pets In Need Veterinary Clinic in Riverside, RI

 

Pay: $16 – $18 per hour with consideration given for skills and experience

Benefits:

401(k)
Dental Insurance
Employee discount
Health insurance
Paid time off

Schedule:

40 hours per week, four ten-hour days. Wed, Sat & Sun off.

 

Accountabilities

  • Provide compassionate care to our clients and patients
  • Ensure prompt and accurate data recording procedures are followed each day
  • Communicate in an effective and professional manner with the public and coworkers
  • Triage medical phone calls
  • Manage incoming and outgoing correspondence, including answering phones, calling clients, and responding to email inquiries.
  • Utilize practice management software to schedule patient appointments, complete payment transactions, issue text, and email appointment reminders, maintain patient and client records, and generate reports.
  • Assists in maintaining healthy, safe, sanitary, pleasant, and clean facilities
  • Be a “team-leader” by displaying a positive attitude and acting as a motivating force for all staff members
  • Follows all safety guidelines to ensure a safe work environment in compliance with OSHA regulations
  • Demonstrates initiative and flexibility while working enthusiastically and cooperatively with all clinic staff and clients
  • Perform all duties in accordance with Potter League policies and procedures
  • Adheres to all Code of Conduct standards
  • Other duties as requested

 

Success Factors

The individual who will thrive in this position:

  • Genuinely enjoys engaging with people from diverse backgrounds and knows no strangers
  • Can relate to under-resourced individuals through their own experiences
  • Enjoys pets and understands the health and other benefits they provide humans
  • Values meaningful work and the positive impact their work has on others
  • Has a personal brand that includes taking pride in being reliable, responsible, and a team player
  • Is organized, efficient, and multitasks well
  • Enjoys working in a fast-paced environment
  • Has solid computer and office equipment knowledge and is experienced using word processing and database software.
Required Knowledge, Skills and Abilities:

- Provide compassionate care to our clients and patients
- Ensure prompt and accurate data recording procedures are followed each day
- Communicate in an effective and professional manner with the public and coworkers
- Triage medical phone calls
- Manage incoming and outgoing correspondence, including answering phones, calling clients, and responding to email inquiries.
- Demonstrates initiative and flexibility while working enthusiastically and cooperatively with all clinic staff and clients.

Required Education Level : High School Diploma or Equivalent